Privacy Policy
Information Collection [and Use]: Your personal information and your purchases will not be sold, or passed on to other companies or agencies, nor will it be shared with anyone without your permission. This includes when you share your email address as a subscriber. This Privacy Policy should answer any questions that you may have concerning user privacy with our website. Please note that the privacy for VITASTAR online customers is treated with total respect and confidence.
Cookies: Cookies are generated when you use your browser to visit websites that utilize cookies to keep track of your movements within the site that you’re visiting, cookies aid you to resume where you left off, part of which includes remembering your registered login (although currently we do not offer login registration options). Cookies also remember/track your selections, preferences, and other functions. When it comes to cookies on our end, a cookie(s) may be used on this site (although via a third party server) in order to help you (through our site) to keep track of your shopping cart. If for whatever reason a user refuses a cookie, they should still be able to use our site. The only hurdle is that the user will lose their shopping cart choices.
Ordering: Although our website requests information from the user during our order process, we do use a third party shopping cart and/or e-commerce platform systems, and we cannot control nor have any say via their privacy policies (and terms of use). However any personal information we collect directly (such as name, address and phone number) will be guarded to the very best of our abilities. In regards to providing financial information (such as a credit card number), with the third party company provided, this information is used strictly for order fulfillment and billing. If for some reason there is an issue with processing an order, the contact information provided is used to get in touch with the user. Be assured that your phone number is never subjected for sales to any agencies or companies.
Information Sharing: Although we may share complied demographic data/material with partners and/or advertisers, this does not include any personal information that you provide on our website. We utilize a credit card processing company to bill users for their purchases. This company does not (to the best of our understanding) share, procure, store, nor use personally identifiable data for any tributary purpose. Once more [on our end], we do not sell nor share current or potential future email addresses to any third party agencies/companies.
Log Files: The third party company we use may use IP addresses to analyze trends, track user movement and gather broad demographic information for aggregation use. Although we do not represent any third party companies - we are not entirely sure how they handle Log Files. However we do administer our own site via the platform used. That been said we do make sure that whatever third party companies we use are ones that are known to have excellent standards.
Linking Concerns: This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of those other sites. We encourage our users to be aware that when they leave our site, to read the Privacy Policy of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by this website.
Security: To our best ability we take every safeguard we can to protect our user’s information, especially when users submit delicate and/or susceptible information in correlation to submitting information to us through our website.
When the order form asks users to enter sensitive information (such as credit card numbers), that information is sent [redirected] to the credit card processing company that we have chosen to use. If you would like more information as to how that company and/or any credit card company we choose to utilize (potential multiple gateways), please go to that company’s privacy policy section. They will have more information in regards to security and SSL information. And while online SSL encryption is dependant via outsourced gateways / credit card processing company(s) to protect delicate information - we too try to do everything that we can in order to protect your information offline. Only appropriate staff members who need specific information will be given permission to bridge personal customer information in order to complete customer requests - such as complete orders or deal with customer service issues. We make sure that our employees are aware about privacy practices and the importance of securing confidential customer information.
Potentially Contacting Customers: If there is a problem with an order or if you have a question - we may call you depending on the nature of the situation. However in most cases you will receive an email in order to confirm your order(s) and/or backorder(s). If you have subscribed to our newsletter you will also receive exclusive special offers and similar updates and promotions via email. After you subscribe to the VITASTAR newsletter you will have the option to opt-out if for whatever reason you no longer wish to be subscribed to our newsletters.
Policy Changes: Our Privacy Policy may be subject to change from time to time. Thus we urge you to keep checking our Privacy Policy section. If you have any questions please feel free to contact us via email with any concerns. Thank you!